Delivery information

At Dastaan, we are committed to delivering your favorite fragrances safely and promptly across Pakistan. Please find all the necessary information regarding shipping and delivery below:

1. Delivery Areas:

We deliver to all major cities in Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Multan, Faisalabad, Peshawar, Quetta, and surrounding areas. For remote locations, delivery might take slightly longer.

2. Delivery Time:

• Within major cities: 2–4 business days
• Remote areas: 5–7 business days
  Delivery times may vary slightly due to local courier services or public holidays.

3. Shipping Charges:

• Free shipping on orders above PKR 3,000
• For orders below the free shipping limit, standard shipping charges apply.

4. Order Processing:

 

• All orders are processed within 24–48 hours after confirmation.
• You will receive a confirmation email once your order is shipped.

5. Packaging:

• All products are carefully packed to ensure they reach you in perfect condition.
• Your perfumes are shipped in secure, branded packaging to prevent damage.

 

7. Important Notes:

• Please provide accurate delivery addresses to avoid delays.
• Delivery times are estimated and may vary slightly depending on your location and courier service availability.
• For any questions or assistance regarding your order, our customer support team is always ready to help.

At Dastaan, we strive to provide a seamless shopping experience with fast, safe, and reliable delivery across Pakistan.