FAQs

1. What products do you offer?

We specialize in premium perfumes for men and women, including our signature fragrances Majnu and Laila. Each perfume is carefully crafted to provide a luxurious and long-lasting experience.

2. How can I place an order?

 

You can place your order directly on our website. Simply select your desired fragrance, choose the quantity, and proceed to checkout.

3. What payment methods are accepted?

We accept payments via Visa, MasterCard, JazzCash, EasyPaisa, and direct bank transfer. All payments are securely processed.

4. How long does delivery take?

• Major cities: 2–4 business days
• Remote areas: 5–7 business days
  All orders are processed within 24–48 hours of confirmation. You will receive a tracking number once your order is shipped.

5. Do you offer shipping across Pakistan?

Yes, we deliver to all major cities in Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Multan, Faisalabad, Peshawar, Quetta, and surrounding areas.

6. Can I return or exchange a product?

Yes, we offer returns and exchanges under our Exchange & Returns Policy. Products must be unused, in original packaging, and requests should be made within 7 days of delivery. Opened or damaged perfumes are not eligible.

7. Are your perfumes authentic?

Absolutely! All our perfumes are 100% genuine, carefully stored, and super-macerated for optimum fragrance and longevity.

8. How long do your perfumes last?

• Majnu: Up to 8 hours
• Laila: Up to 8 hours
  Performance may vary slightly depending on usage and environment.

9. How should I store my perfume?

Keep your perfumes in a cool, dry place, away from direct sunlight and heat to maintain their fragrance and longevity.

10. How can I contact customer support?

For any questions or assistance, you can reach us via:

• Email: [Dastaancustomerservice@gmail.com]
• WhatsApp: [03436460500]